Frequently Asked Questions
Everything you need to know about working with Unite Services.
Unite Services is a full-service property management company based in Accra, Ghana. We specialise in three core services: Airbnb management, interior décor, and premium cleaning. Our goal is to help property owners across Accra earn maximum returns from their properties without the stress of managing them day to day.
We currently operate across Accra, Ghana, including East Legon, Airport Residential, Cantonments, Labone, Ridge, Osu, Dzorwulu, and surrounding areas. Contact us to confirm availability in your specific location.
Simply book a free consultation through our contact page, give us a call, or send us a WhatsApp message on +233 596 483 438. We'll arrange a visit to your property and walk you through the best options for your needs.
Not at all. We can create your listing from scratch — including writing the description, coordinating professional photography, and setting up your pricing strategy.
Yes, absolutely. Your account remains yours. We manage it on your behalf, but you always have full visibility and access at any time.
Our team is available to handle guest issues as they arise. For after-hours emergencies, we have a dedicated response line and a network of maintenance contacts to resolve issues quickly.
Depending on your package, you'll receive weekly or monthly earnings reports. You can also reach your dedicated property manager directly at any time.
Your Airbnb payouts go directly to your bank account as usual. We do not hold your earnings. Our management fee is invoiced separately and agreed upon before we begin.
Not necessarily. We work with your existing furniture and layout where possible, adding, replacing, or repositioning items to maximise the visual impact of your space. A full refurnish is only recommended where needed.
This depends on the size of the property and the scope of work agreed during your consultation. A single-room refresh can take as little as 1–2 days, while a full-property transformation may take 1–2 weeks.
Absolutely. We work closely with you during the design consultation to understand your preferences and ensure the final result reflects both your taste and what appeals to guests.
Our team can typically complete a thorough turnaround clean within 2–4 hours, depending on the property size. We coordinate with your Airbnb calendar to ensure it's done in time for every new arrival.
We use professional-grade, eco-friendly cleaning products that are effective, safe for guests, and kind to your surfaces and furnishings.
Yes. We offer standalone cleaning services for both Airbnb properties and private homes. Contact us for availability and pricing.
Our pricing packages are a starting guide. Final pricing is agreed during your consultation and depends on your property size, location, and the scope of service required. We are always transparent — no hidden fees.
Yes. Before we begin managing your property, we will provide a clear service agreement outlining the scope of work, fees, and terms. This protects both you and us.
Yes. We offer flexible arrangements. If you wish to upgrade, downgrade, or cancel your package, please give us 30 days' notice as outlined in your service agreement.